Track, Ship & Returns
Your items would take approximately 9 to 15 working days to reach you. Do write in to info@VacantLabel.com if you have not received your item yet. We would be glad to assist you further. Please keep in mind that your items ship out of the purchased respective brand's countries. We do not keep any stocks at Vacant Label.
For Returns, click Returns Center here.
For refunds click here.
Click here for a new RETURN NOTE.
1. If you are not completely satisfied with your purchase, you may return the Product to the Company within 30 days of receipt for a refund (excluding the delivery charges paid). The Company cannot offer an exchange on a returned Product but you can return the Product (even if it was purchased on “sale”, unless otherwise stated) for a refund (excluding the delivery charges paid) and then place a new order for the size, colour or item you would prefer. All refunds will be made back to your original payment method. Please note that once delivered, shipping and handling charges are non-refundable.
2. The Products are your responsibility until they reach the Company at Vacant Label Pte Ltd, My Singpost Box No. 884460, Singapore 919191, so make sure the Products are packed securely and cannot be damaged in transit. While you can return the Product using your local postal service, the Company recommends that you use a postal service that insures you for the value of the Products you are returning and obtain proof of posting and/or a Tracking Number.
3. All Products returned shall be in their original condition (new, unused, unwashed and unaltered), have affixed thereto, the original tags and be in their original packing/wrapping.